We just want to share with you an experience we had this past week. We had a possible customer who wanted to only spend a set amount of money for something that should cost much more. Our main Sales Rep Cari had the first email communication with this person responding what the cost of what he was asking for was more that he would like to pay. Here is the email communication: PC= Possible customer PPU=Phoenix Pop Up.
PC:Hi my name is ………. interest in a geo flip for a 1500 SILVERADO short bed 2005 , want a camper that will fit in garage on the truck, I am working with 82 INCHES truck is two wheel drive 6foot 5 inch bed , I have 14000.00 in my budget do you have a floor model you would sell , I checked out the one you had and besides the decor, I liked it. Don’t want to wait for build if I don’t need to, but would like more water and tankless water heater with outside shower , small burner for coffee and small sink for brushing teeth and cleaning face.possible cat heater and solar hook up for OUTSIDE panels to charge a two 6volt battery system for large arg 12 volt fridge and all led lighting and electric toys all the time , don’t want to have to do a full tire and air bag gig , I’m 65 and have a jeep for towing and motor cycle , I can tow in front of truck, and want to make sure this type of tent camper will work in high desert wind and some rain with out ripping off the camper , need it roomy enough for some 6 4 260 to move around in , porta potty too, my bladder is not what it once was…….can we hit a 14,000 mark for what I want in one or would it be better to buy used pop up . Just using truck for camping and why I want full rig to fit in GARAGE for fishing and camping trip the lakes around San Diego mountains and high desert s and hunting Turkey on ranches around area , I have a ok with owners to hunt on their land off mellow dirt roads….get back to me 14,000,00 is what I have cash for such a rig…….
PPU: Thank you for your interest in our built to order custom campers. We have had a very busy year and are now taking orders for spring 2019 for our cab over campers, we do have a Geo Den flip we could do To add a Hotwater heater and an exterior shower would add $950 to the price ..Here is our Geo Den Flip which we can have in a matter of weeks if you would like
https://www.truckcampermagazine.com/news/tcm-exclusive-2018-phoenix-geo-den-flip/ Please let me know if I can answer any other questions and/or be of any other assistance. Make it a Great Day!
We then got this response: PC: Hi, thank you for getting back to me, very interested in geo den tent or any floor model you want to sell , EVEN an employee used one that is up grading , I will call you we’d. Asap , like I said I have 14,000 in my budget and been in contact with four wheel also for one of their models for the same 14,000 and they are getting back to me on what they can come up with , I like your product looked at one in my area it was the custom 5 4 one in black you made for a guy with a hummer 3 , add did not say it was a5 4 model and was very small for even my 6 5 bed SILVERADO 1500 , it was nice for a little guy , and the guy made a platform so he could use it on his SILVERADO it was way to high and would not fit in my garage with the max of 82 in it for truck and camper and also looked stupid with all the room in the front of cab , bye the way they repainted it white and it was really dirty , water pump was gone and was a shame to to see it that way , a lot of stuff in a small package and at 6foot 4in 260 and 65 , was a bit tight for me and head was rubbing on top , but it was still nice if you paid 600 for someone to clean it inside and out from all the grime , don’t know how people live like that…….NAME CALL you we’d or you can call me NumberI’m ready to pick up now if we can make some kind of a deal and the den is a lot bigger then the one in San Diego I looked at this weekend, they said they were the second or third owner of that min.
He called that day and spoke to Rob other than who he had been emailing with an was offered our show Geo Den flip for the cost he wanted $14000. ( the show camper is only 6 month old and has had maybe 5-8 folks walk inside of it so its is practical new He is getting a good deal!
He calls and gets measurements and does not think it will fit in his garage and feels he will need to get smaller tires and says it will cost him about $1000 to do so so he would like for us to take an additional $1000 off.
Cari explains that they are already giving him a great price on a practical new camper, he wanted to say it is a show model which has been to many shows etc. Cari explained that as a company they have not been to any shows for almost 2 years and so not this camper has had very little traffic in it.. He said he want to talk to Rob who was not in at the time so he would call back and talk to him. This was a Thursday. On Friday we did not hear from him and we had several walk in customers and one customer did not want to wait for a new camper to be built and offered us cash for full price for the Show Flip and we accepted..
Then on Monday we received this email which was sent after hours 8pm on Friday: